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Order Management
Direct order manipulation, line item adjustments, and priority status overrides.
Sales Portal
Lead pipeline, active quotes, follow-ups, and abandoned cart recovery.
Customer Service
Ticket management, RMAs, fitment issues, and warranty claims.
Refund Manager
Transaction reversals, batch processing, and chargeback disputes.
Data Management
Manage vehicle guides, products, and import/export operations.
Email Portal
Resend templated emails / Send to alternate email address.
Accounting Portal
Daily order totals, payment breakdowns, transaction links, and NetSuite reconciliation.
Order Lookup
Search orders by ID, Customer, or Date. View notes, items, and tracking.
Tracking Lookup
Locate tracking numbers from database or backup logs. Status verification included.
Purchasing Portal
Manage inventory levels, purchase orders, inbound / outbound tracking, and vendor rebates.
Cash Sales Lookup
Confirm NetSuite Cash Sales.
Order Export
Export orders for processing.
Analytics
Sales performance, YoY comparisons, and inventory metrics.